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East Coast Payroll Company is a service provider for PayCycle Inc.
The following policy and procedures are adopted by PayCycle and can be accessed at their website http://www.PayCycle.com:
“””This Privacy Policy was updated on December 6, 2009 to add provisions addressing PayCycle blogs and selling site under "Our Security Procedures" and "What Information PayCycle Collects, and How It Is Used"
PayCycle is committed to protect the security and privacy of your personal information. We know that information regarding you and your payroll is extremely important and confidential. That is why, in cooperation with TRUSTe, we have adopted and enforce this Privacy Policy.
PayCycle, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because PayCycle wants to demonstrate its commitment to your privacy, PayCycle has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, PayCycle agrees to notify you of:
- What security procedures are in place to protect against the loss, misuse or alteration of information under PayCycle's control
- What personally identifiable information (regarding you or third parties) PayCycle collects from you through our web site, and how it is used
- With whom the information may be shared, and what choices are available to you regarding collection, use and distribution of the information
- How you can correct any inaccuracies in your information.
If you have questions or concerns regarding this privacy policy, you should first contact help@paycycle.com. You can also reach PayCycle Customer Support by telephone at (866) 729-2925 or at 210 Portage Avenue, Palo Alto, California 94306-2242. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with PayCycle to resolve your concerns.
Our Security Procedures
We take great care to design and maintain security procedures that protect your information on-line and off-line. We encrypt information that you send us and protect it with Extended Validation (EV) SSL, the highest standard in the Internet security industry for Web site identity authentication. Our site is hosted on servers in locked cages in buildings that use biometric access, guards and cameras to provide 24x7 surveillance. We maintain two fully redundant, mirrored sites and back up your data from one to the other every hour. We use firewalls and intrusion-detection devices to prevent unauthorized electronic access to the servers where your information is stored. Our employees may access your information only to help us provide you with our payroll service. We regularly train our employees on how to keep our customers' information confidential and secure.
When you sign up for our service, you select a User ID and Password to access the PayCycle web site. You can help protect your information by keeping your User ID and Password secret and by changing your Password from time to time. You are responsible for all actions taken on the PayCycle web site by someone duly logged into your account, whether or not authorized by you.
Whether or not you sign up for our payroll service, you can access our blogging site and specialized marketing pages. These areas of our web site are hosted by third parties whose security procedures may differ from those described above. In each case, PayCycle takes care to assure that such third parties follow generally accepted industry standards to protect your information in accordance with its importance.
What Information PayCycle Collects, and How It Is Used
In order to provide PayCycle's payroll service, PayCycle's web site asks you to provide personally identifiable information about you and your employees. This information includes your name, address, and tax identification number, and your employees' respective names, addresses and social security numbers, as well as amounts of wages and taxes that you pay. PayCycle uses this information to prepare reports on your behalf that comply with laws applicable to employers. These reports include paystubs for your employees and tax forms for federal and state governments. You control whether and when these reports are printed and delivered to third parties.
PayCycle requires that you enter a credit card number, billing name and address, expiration date and security code. PayCycle uses this information to verify your identity and creditworthiness. You may also choose to have PayCycle charge its service fees to this credit card. Alternatively, you may choose to have PayCycle debit its service fees directly to your bank account.
If you elect electronic payment of your PayCycle service fees, or electronic payment of your payroll taxes, PayCycle requests additional personally identifiable information about your bank account in order to effect these transactions. If you request direct deposit of your employees' paychecks, PayCycle requests additional personally identifiable information about your employees' bank accounts. PayCycle will use this information to transfer payroll funds from you to your employees. PayCycle also will use this and other information collected about you and your employees to verify your respective identities and creditworthiness.
PayCycle asks you to provide information about how to contact you by telephone, fax and e-mail. We will use this information to remind you when tax payments are due, to provide you with updated information about employment laws, and to service your account in other ways. We may also use this information to contact you about additional products or services that may be of interest to you. You will have an opportunity to "opt out" of such offers in the future, if you so choose, by following the instructions set forth in the offer that we send you.
If you use our referral service to tell someone else about our service, PayCycle asks you for that person's name and e-mail address. We will send one e-mail to that person describing our web site and service. We will not use that person's name and e-mail address other than to inform that person about our web site and service.
If you sign up for our Accountant Wholesale Program, you may use PayCycle to process payroll for your clients. Accordingly, you may enter the foregoing types of personally identifiable information on behalf of your clients who are employers and their employees. PayCycle will use this information for the purposes of calculating paychecks and taxes and verifying identity and creditworthiness, as described above.
We use a technology called "cookies" on our site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. PayCycle uses both session cookies and persistent cookies. We use session cookies to maintain your login while you navigate our site. We use persistent cookies to maintain your original offer and source before you sign up, to simplify your login when you return to our site, and for similar tracking purposes. A session cookie expires when you close your browser. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
We also use a technology called "web beacons" on our site. A web beacon is a tiny graphic embedded invisibly on Web pages and used to track the online movements of Web users. We contract with Coremetrics and other vendors to provide us with this technology and the means to analyze the information we collect in order to improve the design of our site and the effectiveness of our marketing. We do not link the information gathered by web beacons to your personally identifiable information. We also support the web beacons of third parties, such as search engines, in order to track prospective customers that they send to our web site. If the third parties gather or link data to your personally identifiable information, they will provide a separate privacy policy and opt out.
Through agreement with PayCycle, Advertising.com may use an Advertising.com cookie to indicate your interest in PayCycle. Advertising.com may use this data to deliver PayCycle advertisements to you. Advertising.com also uses a technology called "web beacons" to learn which banner ads bring users to PayCycle.com. Neither the Advertising.com cookie nor the web beacon is in any way linked to any personally identifiable information. You do not have to accept cookies from Advertising.com in order to use the PayCycle payroll service. To learn more about Advertising.com and to exercise your choice to opt out of the Advertising.com cookie, click here.
In addition to information collected through cookies and web beacons, we collect the following information from all visitors to our site in log files: the name of the domain through which you access the internet; the date and time you access our site; the internet address from which you linked to our site; and the individual address of the computer you used to access our site. We use this information in the aggregate to administer our web site, to help diagnose and trouble shoot potential server malfunctions, and to gather broad demographic information about usage of our web site. We use personally identifiable log file information to verify account access and to investigate possible errors, security incidents, or fraud. We do not share your profile with other third parties.
If you elect to use our one-click export to QuickBooks feature, you will be asked to download software to your computer. The TRUSTe program does not cover personally identifiable information that may be collected through such software.
We offer visitors to our site the opportunity to "text chat" with sales and support personnel. We recommend that you do not submit any personally identifiable information in text chat because that system is not designed to transmit and store it securely. If you post on our blogging site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other visitors, who could use it to send you unsolicited messages. PayCycle is not responsible for any personally identifiable information that you choose to submit in these forums.
How Information May Be Shared, and What Choices You Have
We may share personally identifiable information about you and your employees with third party vendors, such as credit card processing companies and banks, who help us perform our payroll service. We will require such third parties to use the information only as necessary to provide our payroll service to you.
We may use or provide third parties with anonymous or aggregate information about our customers, such as the size of payroll processed or payment history, for statistical, marketing and other purposes. Such aggregate or anonymous information will not reveal any of your personally identifiable information, such as your contact information, unless the third party agrees contractually to use the information exclusively on PayCycle's behalf, in ways that PayCycle itself could use the information under this Privacy Policy. Additionally, we may provide your contact information to our business partners so that they can tell you about products, services, or offers that may benefit you. If you do not want to receive such offers, you may so indicate in the Preferences section of our web site.
We may offer you the opportunity to purchase additional products and services from third parties, such as blank check stock and workers compensation insurance. If you express interest in these products and services, we will share your information as necessary for the third party to provide the product or service. If you decline our offer, we will not share this information. In general, these third parties are prohibited from using your personally identifiable information for any other purpose. We will advise you of any exceptions before we share your information.
We may disclose personally identifiable information to the Internal Revenue Service or other government entities for normal regulatory purposes or as required by law, subpoena, valid court order or governmental authority or when we believe it is necessary to protect our rights. In the event that PayCycle is involved in a merger, acquisition, or sale of assets, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail or our web site prior to any such change in ownership or control of your personal information.
The PayCycle web site contains links to other web sites. Those web sites are independent of PayCycle, and PayCycle is not responsible for their privacy practices or the content.
How to Correct Inaccurate Information
The PayCycle web site enables you to update and correct personally identifiable information regarding you and your employees at any time on the web site. The web site also permits you to cancel our payroll service at any time. If you have further concerns about how PayCycle stores or uses personally identifiable information, please contact us at help@paycycle.com.
Changes to This Privacy Policy
PayCycle will post any changes to this privacy policy on this page of our web site. If we decide to use personally identifiable information in a different way from the way we described when we collected it, we will notify you and let you decide whether or not we may use your information in this different manner. We will use information in accordance with the privacy policy under which the information was collected, unless you give us permission to use it differently.
Effective date: December 6, 2009”””
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